Job Description

Position: Shelter Associate

Relationships: Reports to the Shelter Manager

Summary Description

The Shelter Associate acts as a facilitator for WRM’s guests, volunteers, and visitors applying WRM’s guidelines, policies and procedures in a kind, considerate and impartial manner, while also functioning as an on-site caretaker of the facility and property. As most people’s first point of contact with WRM, the Shelter Associate must be able to reflect who WRM is in Christ through their actions, and words. This position is Non-Exempt.

Qualifications

Spiritual: 

A. Maintains a personal relationship with Jesus Christ, and confesses Him as their personal Lord and Savior. (John 3:16, Acts 4:12)

B. Endeavors to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16)

C. Agrees with the WRM Statement of Faith.

Vocational: 

D. Must have high school diploma or equivalent.

E. Outstanding customer service skills.

F. Effective communication skills.

G. Proficient in Microsoft Office products.

H. Time management and planning abilities.

DUTIES & RESPONSIBILITIES: 

Spiritual: 

A. Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18)

B. Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5)

C. Encourage guests, and volunteers, to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14)

D. Join in corporate worship and instruction with an external group of believers whose beliefs are in agreement with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25)

E. Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1)

Vocational: 

A. Act as an advocate for the homeless, poor, and marginalized raising the awareness of the causes, needs, and potential of those in poverty.

B. Maintains a courteous, Christ-like attitude in dealing with people within and outside of WRM.

C. Answer the phone and take messages according to WRM procedures and follow Federal confidentiality guidelines when discussing WRM guests with a phone or face-to-face inquiry.

D. Conduct an intake interview/orientation with each new guest that wishes to stay at WRM in a kind, understanding and sensitive manner. Ensure guests sign all appropriate forms, provide designated copies to the guest and complete all remaining paperwork and data entry. File all paperwork appropriately.

E. Make sure that all new guest file folders contain a complete set of the latest forms and input all information into the program software.

F. Listen, assess and evaluate the presenting needs of individual guests of WRM and make the proper referral(s) to meet those needs in a kind, caring and understanding way. Access off-site staff advice via the phone when in doubt.

G. Allow guests to self-administer their prescription medications at the appropriate times. Observe that guests take ONLY the number of pills prescribed. Record this information in the medication log. Inform the appropriate Case Manager when meds are not being taken as prescribed.

H. Record the time and pertinent situations neatly in the staff log book. Entries should include but are not limited to: a daily log-in; a daily log-out; grounds checks; and all other significant activity. These may include dealings with troublesome guests; maintenance issues; upcoming activities on the next shift; communication with rest of the Shelter Associates; special needs or items to be ordered; and the like. Communicate directly with individual guests’ case managers regarding specific issues or problems a guest is exhibiting.

I. Conduct random UA/BA’s when instructed by supervisor or administrative staff or when deemed necessary. Handle hot UA/BA’s according to WRM policy.

J. Complete incident reports anytime the police are called as well as any other incident that is important for administrative staff to be aware of. Copies are to be placed in the Case Manager’s, Shelter Associates, and Director’s boxes at the front desk.

K. Record and place copies of pertinent information concerning individual guests in the guest’s file.

L. Security concerns: Conduct regular yet random security checks inside and outside the buildings and grounds. Record security checks in the staff log book.

M. Maintain the building in a neat, clean and uncluttered condition.

N. Supervise guest work therapy/chores as assigned.

O. All other tasks as assigned by Shelter Manager or Program Director.

Note: Ability to travel locally and statewide is required with limited out of state travel. 

Job Description

Position: Community Coordinator

Relationships: Reports to the Director of Development

Summary Description

The Community Coordinator shares the vision to nurture sanctuaries of radical hospitality where the homeless and needy experience the transforming love of Jesus thus propelling the church into the lead role alleviating poverty in Wyoming. Development participates by inviting individuals and entities to generously partner with Wyoming Rescue Mission.  This position is Full-Time Non-Exempt.

QUALIFICATIONS:

Spiritual:

1. Maintain a personal relationship with Jesus Christ, and confess Him as their personal Lord and Savior. (John 3:16, Acts 4:12)
2. Endeavor to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16)
3. Agree with the WRM Statement of Faith.

Vocational:

1. Bachelor’s degree in related field.
2. Experience with public speaking, training, and leading groups.
3. Ability to coordinate and communicate with outside agencies, churches, businesses, and academic institutions in a winsome way.
4. Excellent written and verbal communication skills.
5. Excellent organization, time management, technology, and prioritizing skills.
6. Must be able to work with people of diverse culture, socio-economic backgrounds, and religious beliefs, greeting and interacting with them warmly and professionally.
7. Occasional work on weekends and evenings required.
8. Driver’s license required. Regular travel between work facilities required.

DUTIES & RESPONSIBILITIES:

              Spiritual:

1. Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18)
2. Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5)
3. Encourage guests, staff, volunteers, and customers to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14)
4. Join in corporate worship and instruction with an external group of believers whose beliefs are in agreement with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25)
5. Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1)

Vocational:

1. Act as an advocate for the homeless, poor, and marginalized by raising the awareness of the causes, needs, and potential of those in poverty.
2. Maintain a courteous, Christ-like attitude in dealing with people within and outside of WRM.

Coordinate Volunteer and Intern Role Identification

1. Build collaborative relationships with internal leaders and staff to understand how volunteers and interns can be engaged in mutually beneficial and relevant ways at all WRM locations.
2. Collaborate with staff site-supervisors to create and maintain volunteer and intern position descriptions and numbers of volunteers needed for each role.

Recruit volunteers and interns to fill identified roles

1. Recruit and coordinate regular volunteers and special work teams in Christ centered entrepreneurial fashion, to accomplish the work of WRM and community outreach.
2. Develop and maintain relationships in the community for recruitment including churches, trade shows, recruitment fairs, schools, community events, etc.
3. Collaborate with marketing staff on online recruitment through the WRM website, social media, printed collateral, etc.
4. Respond to volunteer and intern prospects and applicants in an organized and professional manner to find a mutually beneficial fit.
5. Develop informative and fun tours of each facility to host prospects and community members and introduce them to our programs and services.

Onboarding, Support and Retention of volunteers and interns

1. Review applications, conduct interviews, and facilitate background checks (when required) for all long-term and intern prospects.
2. Match the prospect’s interests/availability with open positions for a mutually beneficial fit.
3. Finalize and place volunteers/interns in their role(s), arranging initial scheduling & communication handoff to site supervisor and following-up to ensure a smooth transition.
4. Train and support site-supervisors to engage their volunteers and interns, leading to a positive volunteer experience that also benefits WRM.
5. Act as primary contact to coordinate kitchen volunteer schedules and calendar, regularly updating cooks regarding changes.
6. Work with site supervisors at both Rescued Treasures stores and other WRM locations to coordinate volunteer scheduling needs.
7. Assist with volunteer and intern accountability and disciplinary action as needed.
8. Take the lead on volunteer appreciation and retention, including periodic notifications of appreciation and coordination of annual volunteer appreciation event.

Manage volunteer and intern database and records

1. Work in the volunteer database with volunteer contact information, roles, online postings, placements, time logs, etc.
2. Maintain volunteer and intern records in an organized and discreet manner, honoring confidentially and protecting their personally identifiable information.
3. Create and edit volunteer opportunities calendar in database for public display.
4. Equip volunteers to log their hours, train staff to assist, manually enter hours as necessary, and audit monthly hours reports to ensure all hours are logged accurately.
5. Generate monthly reports for department heads and annual reports for finance department.

Coordinate internships

1. Develop college internship program in collaboration with department heads / outside agencies.
2. Facilitate intern orientation, outside agency documentation, intern and site supervisor evaluations, specified academic requirements and ensure all parties’ expectations are satisfied.

Event Coordination Responsibilities

1. Coordinate all details of Fishin’ for the Mission and other special events, to effectively, and winsomely represent the work of WRM to meet attendance & fundraising goals.
2. Manage volunteer committees to plan and execute signature fundraising events.
3. Develop planning benchmarks for events with adequate advance scheduling of all needs including keynote participants, advertising materials, and event location.
4. Procure sponsorships, lead gifts, and in-kind donated gifts for events.
5. Organize relational events for key donors to strengthen key partnerships.
6. Increase awareness for businesses and individuals to host beneficiary events, providing adequate marketing support, administration of collection bins, and ensuring fiscally responsible transfer and documentation of donations to Finance Department.

Assist with fundraising and marketing events as assigned.

All other tasks as assigned by the Director of Development.

Note: Ability to travel locally and statewide is required with limited out of state travel.

Job Description

Position: Marketing Coordinator

Relationships: Reports to the Director of Development

Summary Description

The Marketing Coordinator shares the vision to nurture sanctuaries of radical hospitality where the homeless and needy experience the transforming love of Jesus thus propelling the church into the lead role alleviating poverty in Wyoming. Development participates by inviting individuals and entities to generously partner with Wyoming Rescue Mission.  This position is Full-Time Exempt.

QUALIFICATIONS:

Spiritual:

1. Maintain a personal relationship with Jesus Christ and confess Him as their personal Lord and Savior. (John 3:16, Acts 4:12)
2. Endeavor to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16)
3. Agree with the WRM Statement of Faith.

Vocational:

1. Bachelor’s Degree from a four-year university, in such fields as marketing, communications, business administration, or equivalent experience required.
2. 2+ years in event planning/corporate communications preferred.
3. Excellent people skills.
4. Excellent verbal and written communication skills.
5. Effective leadership abilities.
6. Competency in Adobe Creative Suite & Microsoft Office
7. Competency in Website Content Management Systems (CMS)
8. Competency in Facebook Page/Instagram administration

DUTIES & RESPONSIBILITIES:

              Spiritual:

1. Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18)
2. Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5)
3. Encourage guests, staff, volunteers, and customers to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14)
4. Join in corporate worship and instruction with an external group of believers whose beliefs agree with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25)
5. Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1)

Vocational:

1. Act as an advocate for the homeless, poor, and marginalized by raising the awareness of the causes, needs, and potential of those in poverty.
2. Maintain a courteous, Christ-like attitude in dealing with people within and outside of WRM.
3. Produce and maintain a comprehensive marketing plan and public relations calendar encompassing all WRM departments.

Direct Mail & Marketing:

1. Oversee relationship with Direct Marketing vendor to implement a quality marketing strategy that increases the awareness of WRM.
2. Coordinate all aspects of Direct Mail including: approving copy, review process, and invoice approvals.
3. Coordinate edit approvals and deadlines for all direct mail, newsletters, e-appeals, social media posts, advertisements and other outward facing collateral.

Public Awareness Responsibilities:

1. Provide public relations for all tv, radio, and print outlets, including coordinating interviews of appropriate staff and guests, and giving tours.
2. Maintain very close relationships with all news and media staff members, local and statewide.
3. Coordinate WRM electronic presence including website, and social media, in harmony with direct mail/marketing partner efforts.
4. Utilize strategies to increase electronic presence in order to further the goal of general public awareness of poverty, homelessness, and WRM and increase donations received through digital avenues.
5. Coordinate all advertising through tv, radio, print, billboards and online for all WRM programs and Rescued Treasures stores.
6. Create and maintain digital marketing strategy for all social media sites.
7. Maintain WRM’s website.

Donor Database Proficiency:

1. Cultivate knowledge and understanding of donor database, leading Development department efforts to automate and expand donor appreciation and recognition.
2. Generate or modify web forms, registration forms, and reports required to sort emails, letters and call lists required by Development department.
3. Provide design and content updates for emails, letters, receipts and other donor-facing documents generated by the system.

Collateral Production Responsibilities:

1. Coordinate design of printed materials i.e. annual reports, brochures, real help cards, flyers, stuffers, letterhead, envelopes and any type of documentation needed to promote WRM programs and events.
2. Coordinate ordering, distribution and stock of printed materials.
3. Ensure consistent appearance, messaging, and quality of all WRM collateral with direct mail vendor.

Other Responsibilities:

1. All other tasks as assigned by the Director of Development.
2. Attendance at BDI conferences, or other trainings or conferences as requested by Director of Development.

Note: Ability to travel locally and statewide is required with limited out of state travel.

Job Description

Position: Director of Development

Relationships: Reports to the Executive Director

Summary Description

The Director of Development shares the vision to nurture sanctuaries of radical hospitality where the homeless and needy experience the transforming love of Jesus thus propelling the church into the lead role alleviating poverty in Wyoming. Development participates by inviting individuals and entities to generously partner with Wyoming Rescue Mission.  This position is Full-Time Exempt.

Qualifications

Spiritual: 

A. Maintains a personal relationship with Jesus Christ, and confesses Him as their personal Lord and Savior. (John 3:16, Acts 4:12)

B. Endeavors to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16)

C. Agrees with the WRM Statement of Faith.

Vocational:

1. 1. Bachelor’s degree from a four-year university, in such fields as marketing, business administration, or equivalent experience.
   2. Five years of nonprofit development or high-level sales.
   3. Demonstrates highest level of integrity.
   4. Successful experience in developing cultivation and solicitation strategies.
   5. Excellent verbal and written communication skills.
   6. Passion to serve the poor and homeless.
   7. Must understand biblical stewardship and the journey of WRM’s donors.

DUTIES & RESPONSIBILITIES:

            Spiritual:

1. Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18)
2. Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5)
3. Encourage guests, staff, volunteers, and customers to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14)
4. Join in corporate worship and instruction with an external group of believers whose beliefs agree with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25)
5. Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1)

Vocational:

1. Act as an advocate for the homeless, poor, and marginalized by raising the awareness of the causes, needs, and potential of those in poverty.
2. Maintain a courteous, Christ-like attitude in dealing with people within and outside of WRM.

Vocational Continued:

1. Oversight Responsibilities:
   1. Be the driving force cultivating a positive Christ centered and sustainable team environment to restore homeless lives with the love of Christ generosity.
   2. Manage and cultivate Major, Mid-Level, Small Donor programs and Legacy giving.
   3. Oversee omnichannel communication strategy including direct mail, newsletter, literature, website, media advertising.
   4. Deliver key printed materials that winsomely and professionally communicate the work of WRM.
   5. Ensure prompt and courteous communication with all donors including proper receipting and appreciation.
   6. Oversee researching, soliciting, and developing relationships with foundations to increase amount of successful grant requests of all sizes.
   7. Provide oversight and collaboration for fundraising event Fishin’ for the Mission, implementing strategies to achieve maximum success.
   8. Nurture and provide supervision to develop key relationships with a diverse and thorough repertoire of local and statewide media outlets to share the WRM story.
   9. Provide direction and strategy oversight for top quality, engaging, and compelling online outreach inspiring generous and growing partnership with WRM.
   10. Lead development team by coaching and guiding staff to obtain extraordinary and growing results in the ministry of generosity.
   11. Meet and exceed budgeted development revenue targets.
   12. Engage volunteer and internship programs for growth and fulfillment of the mission and vision of Wyoming Rescue Mission.

1. Leadership Responsibilities:
   1. Develop, in cooperation with Executive Director’s approval, a comprehensive strategy accomplishing short and long-term revenue goals and oversee implementation of the fund-raising plan.
   2. Work collaboratively with the Directors Leadership Team to identify funding opportunities.
   3. Plan, develop, and execute strategies for cultivating and growing private donor partnerships.
   4. Build on current vendor partnerships for growing effectiveness.
   5. Ensure department adheres to best practice fundraising standards (ECFA and Citygate).
   6. Submit annual budget that integrates all elements of WRM’s fundraising programs and makes reliable assumptions about short and long-term income and expenses.
   7. Monitor overall departmental revenue and expenses to budget and provide explanations for line item variances.
   8. Identify and utilize resources effectively, including volunteers, staff, interns, and guests to publicize and accomplish WRM funding priorities.

1. Donor Partner Responsibilities:
   1. Research existing major donors to cultivate personal relationships to appreciate and inspire as to what partnership accomplishes through WRM.
   2. Manage the engagement and cultivation of the WRM’s new and existing major donors and prospects, including retention and migration strategies through personalized donor centric outreach.
   3. Implement systematic efforts to identify, solicit, steward, maintain and upgrade annual giving donors.
   4. Generate and cultivate relationships with corporations and business for various sponsorships of events, employer/employee matching giving and investment into WRM.
   5. Provide for ongoing promotion and tracking of legacy giving opportunities.
   6. Represent WRM at community events such as Chamber of Commerce, various foundation events, 4H, and churches.
   7. Fulfill speaking engagements as related to engaging donor partnerships.

1. All other tasks as assigned by the Executive Director.

Note: Ability to travel locally and statewide is required with limited out of state travel.

Job Description

Position:  Cook

Relationships:  Reports to the Kitchen Manager 

Summary Description

The Cook displays radical hospitality by ensuring meals served will provide the sustenance needed by those fighting the challenges of poverty – holding to a high standard of food handling safety, using quality ingredients and great customer service to afford the dignity deserved by those we serve. This position is hourly, non-exempt.  

Qualifications

Spiritual: 

• Maintain a personal relationship with Jesus Christ, and confess Him as their personal Lord and Savior. (John 3:16, Acts 4:12) 
• Endeavor to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16) 
• Agree with the WRM Statement of Faith.  

Vocational: 

• High School Diploma or GED required.  
• Passion for serving quality meals. 
• Good communication skills. 
• Ability to be creative in meal preparation utilizing donated food. 
• Obtain Serve Safe certification within 3 months of employment. 
• Complete Food Bank training within 3 months of employment. 

DUTIES & RESPONSIBILITIES: 

Spiritual: 

• Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18) 

• Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5) 

• Encourage guests, staff, volunteers, and customers to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14) 

• Join in corporate worship and instruction with an external group of believers whose beliefs are in agreement with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25) 

• Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1) 

Vocational: 

• Act as an advocate for the homeless, poor, and marginalized by raising the awareness of the causes, needs, and potential of those in poverty.  

• Maintain a courteous, Christ-like attitude in dealing with people within and outside of WRM. 
• Prepare timely meals that are highly nutritious and appealing. 
• Creatively incorporate donated food products and volunteer assistance to prepare and present assigned meals. 
• Communicate with Lead and other cooks regarding menus to ensure variety. 
• Supervise kitchen volunteers for proper food handling practices. 

• Supervise guests assigned to the kitchen & dining room for work therapy. 
• Follow and enforce health & safety measures for kitchen and dining areas. 
• Operate kitchen with high hygiene and sanitation standards. 
• Clean and organize equipment, utensils, and storage areas daily. 
• Complete cleaning, temperature, volunteer and meal count records. 

• Assist as needed with special holiday meals and food box distributions. 
• All other tasks as assigned by the Kitchen Manager. 

Note: Ability to travel locally and statewide is required with limited out of state travel. 

Job Description

Position: Cashier

Quantity: Multiple Positions Available, both stores

Summary Description

Rescued Treasures thrift store provides financial resources for WRM programs, assists program guests in developing job skills, and low-income community guests to get back on their feet through our voucher program. The Cashier seeks to glorify God by setting a vibrant, Godly and welcoming atmosphere in the store, delivering excellent customer service, practicing good stewardship in all financial and cash handling duties, and demonstrating a strong faith and work ethic to our customers, donors, and program guests.  Positions are full- or part-time, non-exempt.

QUALIFICATIONS:

Spiritual:

1. Maintain a personal relationship with Jesus Christ, and confess Him as their personal Lord and Savior. (John 3:16, Acts 4:12)

1. Endeavor to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16)
2. Agree with the WRM Statement of Faith.

Vocational:

1. 1. High School Diploma or GED required.
   2. Excellent customer service skills.
   3. Excellent integrity and stewardship in regard to financial resources.
   4. Ability to lift up to 20 lbs regularly.
   5. Basic computer skills.

DUTIES & RESPONSIBILITIES:

Spiritual:

1. Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18)
2. Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5)
3. Encourage guests, staff, volunteers, and customers to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14)
4. Join in corporate worship and instruction with an external group of believers whose beliefs are in agreement with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25)
5. Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1)

Vocational:

1. Act as an advocate for the homeless, poor, and marginalized by raising the awareness of the causes, needs, and potential of those in poverty.
2. Maintain a courteous, Christ-like attitude in dealing with people within and outside of WRM.
3. Ensure high levels of customer satisfaction through excellent sales service.

• Greet customers and assist shoppers with questions about items and purchases.
• Be aware of promotions, special sale instructions with regard to pricing.
• Answer phone and in-person questions from customers satisfactorily.
• Escalate complaints or unknown information requests to supervisors as appropriate.
• Be aware of all activity throughout the sales floor, including potential shoplifting. Call for assistance when needed for the security of the store.

1. Operate cash register to complete customers’ shopping experience.

• Expertly navigate the POS system to provide quick and accurate transactions for customers.
• Follow cash handling guidelines for all purchases including making change for customers, testing for counterfeit bills, requesting assistance from managers, and receiving financial donations at the front counter.
• Participate in “round-up” promotions requesting additional donations for the Mission.
• Assist in performing daily opening and closing procedures.
• Exhibit the utmost integrity in handling WRM’s financial and physical resources, recognizing that all donations and purchases support WRM’s charitable work and are to be handled with the highest regard for biblical stewardship
• Immediately report any theft / inappropriate financial handling witnessed to management.

1. Keep work areas stocked with supplies and necessary equipment, and help to maintain a clean, attractive, and safe environment for staff and customers throughout the sales floor.

• During lulls in cashiering, stock shelves and racks to maintain appearance, organization and adequate merchandise
• Take the lead in ensuring the sales floor is clean and tidy at all times, completing janitorial duties and/or requesting assistance when needed.
• Kindly redirect donors to the appropriate location for donating their goods.
• Communicate with receiving area staff regarding large item carryout assistance needs.

1. Assist with donation center work as assigned

• Receive donations in a courteous manner providing a receipt to donors.
• Prepare donations for placement on sales floor including, sorting, cleaning, and pricing of items.

1. Teach program guests work ethic by example through working closely with them.
2. Train program guests in work skills as assigned.
3. All other tasks as assigned by Store Manager and Assistant Manager.

Note: Ability to travel locally and statewide is required with limited out of state travel.

Job Description

Position: Donation Center Trainees

Quantity: Multiple Positions Available, both stores

Summary Description

Rescued Treasures thrift stores provide financial resources for Wyoming Rescue Mission programs, assist program guests in developing job skills, and low-income community guests to get back on their feet through our voucher program. The Donation Center Trainee seeks to glorify God by learning Donation Center duties and processes, demonstrating a strong faith and work ethic to our customers, donors, and program guests.

Position Specifications: This is an introductory position with the opportunity to grow and advance within Rescued Treasures Stores.  All positions begin part-time with 2-hour/day guaranteed, with additional hours available based on performance. Within the 90-day training period employees will be evaluated for promotion to regular full- or part-time positions

Qualifications

Spiritual:

• Maintain a personal relationship with Jesus Christ, and confess Him as their personal Lord and Savior. (John 3:16, Acts 4:12)
• Endeavor to live a Godly life in public and private, thereby providing a Christian role model for those we seek to reach. (1 Peter 1:13-16)
• Agree with the WRM Statement of Faith.

Vocational:

• High School Diploma or GED required.
• Excellent customer service skills.
• Ability to lift up to 50lbs.
• Basic computer skills.
• Agree with the WRM Statement of Faith

Duties & Responsibilities

Spiritual:

• Grow spiritually in the Lord through prayer, memorization, meditation and study of the Word, and unity in Christian fellowship. (2 Peter 1:5-8, 2 Peter 3:18)
• Be a consistent witness for Jesus in attitude, speech, and actions demonstrating a daily walk with Jesus Christ. (Ephesians 4:1-3, Ephesians 5:3-5)
• Encourage guests, staff, volunteers, and customers to accept God’s gift of salvation and grow in their faith. (Romans 15:2, 1 Thessalonians 5:11,14)
• Join in corporate worship and instruction with an external group of believers whose beliefs are in agreement with the WRM Statement of Faith. (Colossians 3:16, Hebrews 10:24-25)
• Faithfully uphold WRM’s ministry in prayer. (1 Timothy 2:1)

Vocational:

Act as an advocate for the homeless, poor, and marginalized by raising the awareness of the causes, needs, and potential of those in poverty.

Maintain a courteous, Christ-like attitude in dealing with people within and outside of WRM.

Receive training in any of the following Donation Center / Store Responsibilities with daily growth toward specified production goals:

• Receive donations in a courteous manner providing a receipt to donors.
• Prepare donations for placement on sales floor including, sorting, cleaning, and pricing of items.
• Stock shelves and racks to maintain appearance and adequate merchandise.
• Greet customers and assist shoppers with questions about items and purchases.
• Ensure high levels of customer satisfaction through excellent sales service.
• Answer customers’ questions satisfactorily.
• Be aware of promotions, special sale instructions with regard to pricing.
• Operate cash register to complete customers shopping experience.
• Assist in performing daily opening and closing procedures.
• Organize and maintain donation areas and storage areas throughout the day.
• Keep work areas stocked with supplies and necessary equipment, and help to maintain a clean, attractive, and safe work environment throughout the store.
• Ensure donation drop-off areas are clean, organized, and presentable to the public.

Present an excellent example of faith in action and biblical work ethic to other staff and program guests working at the stores.

All other tasks as assigned by Store Manager and Assistant Manager.

Note: Ability to travel locally and statewide is required with limited out of state travel.